Privacy Policy

At Sevenfit, as Ana Filipa Costa NIF 235607177, we recognize the importance of protecting your personal data (whatever its nature) and we value, above all, honesty and transparency, so that we can build a solid and lasting relationship with our customers, based on trust and mutual benefit. Therefore, and with the entry into force of the new General Data Protection Regulation of the European Union (EU 2016/679), we have developed a set of security measures aimed at protecting your data and have updated our privacy policy.

This privacy policy aims to explain Sevenfit's personal data processing policy, since if you wish to make a purchase in our online store, you will have to accept our privacy policy as it is essential and imperative for the delivery of our products. However, if you have any questions regarding this policy, you can contact us through our Customer Support, by email at geral@sevenfit4u.pt or by letter at Rua Aquilino Ribeiro bloco A 1ºdto, 2950-782 Quinta do Anjo, Palmela.

Our principles

- Respect for the client's wishes

We respect the privacy and security of your personal data, and therefore ensure that our customers’ wishes are respected and that their privacy preferences are managed autonomously, freely and without complications. Therefore, if you disagree with any point mentioned in this policy, you can object at any time by contacting us through our Customer Support, by email at geral@sevenfit4u.pt or by letter at Rua Aquilino Ribeiro bloco A 1ºdto, 2950-782 Quinta do Anjo, Palmela . We will do everything possible to satisfy your wishes and respect your concerns.

- Good practices

Sevenfit , as the controller of personal data, determines the purposes and means by which your personal data is processed, including all applicable security measures. We ensure that your personal data is processed in Portugal in a correct and lawful manner and in accordance with good practices.

- Strict necessity

When processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which they were collected and/or processed.

-Collection and processing of personal data

The personal data collected and processed by Sevenfit are only those that you voluntarily, expressly and unequivocally enter in the forms on this website. The personal data collected are: name, gender, date of birth, email, mobile phone, address and NIF.

Purpose of processing personal data

Your personal data is collected and processed by Sevenfit only for purposes strictly linked to the use of this website, the services associated with it and the sale of products, management and improvement of the loyalty program, direct marketing and customer support management.

Sevenfit always seeks to maintain the relationship with its customers and provide them with the appropriate benefits, information and relevant content related to our brand. Your data will only be processed for these specific, explicit and legitimate purposes, and will not be subsequently processed in a way that is incompatible with these. The data collected and processed are adequate, relevant and not excessive in relation to these purposes.

However, your personal data may also be used for other processing operations within the limits of such applications. In particular, they may be processed for the following purposes:

- when you make a purchase on this website, we collect your personal data on the purchase form (such as email address, delivery address, credit card number and telephone number) solely for the purposes of selling, separating and transporting the products ordered by you;

- when you request assistance from Customer Support, we collect your personal data (such as name and email address) solely for the purpose of providing you with the Customer Support services of the online store www.sevenfit.pt that are relevant to this website and to offer you the assistance you requested;

- when you register, we collect your personal data in order to simplify the preparation of your future orders;

- when you subscribe to the newsletter, we collect your email address in order to offer you this communication service;

- when you browse our website, we collect cookies. Depending on how you manage cookies on our website and your interaction with us, we use some information collected by these cookies to ensure the website functions properly, highlighting the purposes of displaying content appropriately, remembering your shopping cart, remembering your registration, adjusting your screen resolution, improving our offers, among others. This information includes registration data, location data, the duration of your session, products you selected, your equipment, your browser and your IP address.

- when you browse our website and subsequently visit platforms where advertising is available (social networks, Google and other partners of these networks), you may be impacted by advertisements from our brand. We will also use the data to reach new potential customers who may be interested in our products.

When we collect data, we indicate mandatory fields with asterisks when the data in question is necessary to:

- to perform our contract with you (for example, for the supply of products purchased on our website);

- provide the service you requested (for example, providing a newsletter);

- comply with legal requirements (e.g. creating invoices).

Your personal data may be communicated to Sevenfit4U service providers for the purpose of providing services (for example, transport companies) or to judicial, tax and regulatory authorities, for the purpose of complying with legal requirements.

Who processes your personal data?

For organizational purposes and in order to offer the best possible service, Sevenfit works together with some entities external to its organization that will process the personal data of users of this website.

These third parties include carriers, digital technology and service providers, and digital marketing platforms. Your personal data will be shared with these entities for the purposes of:

- provision of electronic payment services, through credit/debit cards; - processing of product sales;

- packaging and transportation of products;

- solving problems related to the sale of products;

- receiving payments for the purchase of products;

- processing customer product returns;

In addition to the situations set out above, your data may be shared with third parties to:

- comply with applicable laws;

- respond to judicial and government inquiries;

- comply with valid legal processes;

- protect the rights or property of Sevenfit .

Consent

Respecting the customer's wishes is one of Sevenfit 's main concerns when it comes to processing their personal data. However, we do not want to affect the relationship we have or fall short of expectations. Therefore, we consider that, if you have maintained a relationship with us in the last 2 years, that is, if you have made a purchase, it was not necessary for us to ask for your consent. Even so, if you disagree, you can object at any time through our Customer Support, by email at geral@sevenfit4u.pt or by letter Rua Aquilino Ribeiro bloco A 1ºdto, 2950-782 Quinta do Anjo, Palmela .

Rights

To exercise your right of access, rectification, erasure, limitation, portability or opposition of your personal data, you can do so through our Customer Support, at the email address: geral@sevenfit4u.pt or by letter Rua Aquilino Ribeiro bloco A 1ºdto, 2950-782 Quinta do Anjo, Palmela .

If you wish to stop receiving direct marketing communications, you may, at any time, exercise your right to object to the processing of your personal data, through our Customer Support, at the email address: geral@sevenfit4u.pt or by letter Rua Aquilino Ribeiro bloco A 1ºdto, 2950-782 Quinta do Anjo, Palmela . You may also do so in each newsletter you receive.

Security

Sevenfit uses appropriate security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access, and against any other form of unlawful processing. Additionally, we contractually require that trusted external entities that process your personal data on our behalf do the same.

However, Sevenfit cannot guarantee that the security measures adopted to protect this website and the transmission of data and information through it will prevent or exclude any risk of unauthorized access or loss of data. Therefore, we advise you to have your computer equipped with software devices that protect it when transmitting and receiving data (such as up-to-date antivirus systems), and that your browser takes appropriate measures to ensure the security of data transmission (such as firewalls and anti-spam filters).

Retention and processing period

Your data is kept by Sevenfit for the purposes described herein for the time necessary for the purposes mentioned, except if the personal data in question is necessary to prove compliance with legal obligations, while the limitation period of the respective rights has not expired, or if there is a longer data retention period imposed by law.

When your personal data is no longer needed, it will be removed from our systems and records or kept anonymously so that you cannot be identified from it.